Overview-

ISO 21001 focuses on the specific interaction between an educational organization, the learner, customers and other relevant interested parties. It is a stand-alone management system standard, based on ISO 9001 (without being a sector application), and aligned with other ISO management system standards through the application of the High-Level Structure.

ISO 21001 provides a common management tool for organizations providing educational products and services capable of meeting learner and other customer requirements and needs. It aims to enhance satisfaction of learners, other customers, and personnel through the effective application of its EOMS, including processes for improvement of the system.

Objective-

ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization:

a) Needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research.

b) Aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.

All requirements of ISO 21001 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.

ISO 21001 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.

ISO 21001 does not apply to organizations that only produce or manufacture educational products.

How would taking this course benefit my Career?

The ISO 21001 Lead Auditor training enables you to develop the necessary expertise to perform an Educational Organizations Management System (EOMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program and audit team.

• ISO 21001 certification empowers you to deliver more effective and efficient educational services, offering a customized experience to every learner, while supporting people with special educational needs.
• ISO 21001 helps educational organizations to ensure that learners receive the desired quality of education, while improving the learner’s productivity, safety and wellbeing.
• Enhance competitiveness and credibility – by implementing an effective EOMS, which complements a learner-centric approach.
• Sustainable growth – a powerful EOMS addresses the education sector’s key challenges, leaving you better positioned to appraise and realize new opportunities.
• Enhance brand reputation – an internationally recognized certificate from a recognized institute will improve company morale and brand image.

FAQs:

WHO SHOULD ATTEND?

• Auditors seeking to perform and lead Management Systems for Educational Organizations (EOMS) certification audits
• Managers or consultants seeking to master Management Systems for Educational Organizations and their respective audit processes
• Individuals responsible for maintaining conformance with EOMS requirements
• Technical experts seeking to prepare for an Educational Organizations Management System audit
• Expert advisors in Educational Management and Administration

Content of the ISO 21001 Management System for Educational Organizations Lead Auditor Training Course

By the end of the course, you will be able to understand: -

• Understand the operations of a Management System for Educational Organizations (EOMS) based on ISO 21001
• Acknowledge the correlation between ISO 21001, ISO 9001 and other standards and regulatory frameworks
• Understand the auditor’s role in planning, leading and following-up on a management system audit in accordance with ISO 19011
• Learn how to interpret the requirements of ISO 21001 in the context of an EOMS audit Explain the role of an auditor to plan, conduct, report and follow up a facility management system audit in accordance with ISO 19011 and ISO/IEC 17021, as appropriate
• Understand the approaches, methods and techniques used for the implementation and management of an EOMS.
• Auditor Responsibilities and Auditing Roles.
• Checklists, non-conformance reports, audit reporting, final team meeting, and follow-up are all components of audit planning.
• Exercises, case studies, and records of verification and audit.
• Auditor registration, accreditation, and certification, course examination.

Course Duration:

40 Hours + 1 Hr. 30 Minutes Examination

Course Structure:

5 Day Course typically starts at 9:30 A.M. and ends at 6:30 P.M (IST).

Presentations, Examples, Exercises requiring group work, Brainstorming, Readings, and Sharing of Practical Experiences are all included in the course. A 45-minute lunch break each day.

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